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Frequently Asked Questions

GENERAL QUESTIONS

What is Defiance?

Defiance is a collaboration between Trion Worlds and Syfy that aims to be the next revolutionary step in transmedia entertainment. Both a massive online game for console and PC and a television show, Defiance unfolds across a single immersive universe that will evolve on a week-by-week basis. Simply put: this project is unlike anything that has ever been attempted before. The video game is a 3rd-person futuristic online open-world shooter where thousands of players compete for Votan technology that falls to the Earth in events called “arkfalls.” You can choose to play as a human or alien ark hunter, diving into vast and varied gameplay and customization options that will keep you engaged for years to come.

Who is developing the game?

Defiance is developed internally by the talented team at Trion Worlds.

What platforms is it available on?

Defiance is available for PC, Xbox 360®, and PlayStation®3.

Is there a Collector’s Edition?

There is a limited-run Collector’s Edition with Hellbug statue, art book, soundtrack, and in-game items. There’s also a limited-run Ultimate Edition that includes the full Collector’s Edition, Defiance messenger bag, and more. Click here for details.

Can I buy a digital version of the game?

Yes, PC users can purchase Digital Standard Edition or Digital Deluxe Edition with tons of bonus content at our online store (an upgrade from Standard to Deluxe is also available for current owners). PS3 users can purchase the Digital Standard Edition via the PlayStation Store.

Is downloadable content available for Defiance?

New in-game content is frequently added free of charge as the TV show intersects with the game and the universe of Defiance evolves. In addition, featured (paid) DLC packs will roll out in the coming months. A Season Pass including the first five DLC packs is available for a limited time at a discounted price.

How does the game intersect with the show?

The game and show exist in the same new and evolving universe of Defiance, sharing characters, species, events, and more. Regular show-and-game intersections take the form of in-game events, character and story crossovers, and promotions, just to name a few. You can follow many of the evolving crossovers on our Convergence Tracker and learn more at Defiance.com.

What is the plot of Defiance?

Set in 2046, Defiance introduces a completely transformed planet Earth inhabited by the human and alien survivors of a global catastrophe. Forced to live and work together, this disparate group fights to build a new society among the devastation. In the game, you take on the role of an ark hunter – a treasure/bounty hunter recently arrived in the San Francisco Bay Area in search of valuable Votan technology. Almost unrecognizable after three decades of war and terraforming, the Bay has become a home to humans and Votans bent on claiming fame and fortune in the new frontier. There, you meet fellow ark hunter Nolan and his adopted Irathient daughter, Irisa, shortly before they depart for Defiance – a town built on the ruins of what used to be St. Louis. In the show, Nolan and Irisa take up residence in Defiance, joining its diverse inhabitants in the struggle to defend a fragile peace.

GAMEPLAY QUESTIONS

Can I customize my character?

Yes, you’ll choose your own progression path, modify and upgrade your weapons, customize the look of your characters, and more. You have a range of perks and power choices to mix and match as you progress, so no two characters will be the same.

What types of multiplayer modes are available?

In addition to team deathmatch and capture-and-hold modes, Defiance offers competitive multiplayer in a massive open-world mode known as Shadow War.

What co-op play is available?

Defiance features huge co-op boss battles and dynamic, open-world arkfall events, as well as instances (“dungeons” in MMO terms) to challenge small groups of seasoned ark hunters.

Am I able to play on my own?

You don’t have to join a team to jump in and have fun. You can play as a lone wolf across the new frontier, but it definitely benefits you to join others in more challenging fights.

What species can I choose from when playing Defiance?

Currently, you have the ability to create Irathient and Human characters.

What are Arkfalls?

The Arks were enormous alien ships that transported the Votans to Earth. During the struggles after the Votans’ arrival, the Arks were destroyed in orbit. From time to time a portion of their debris enters the atmosphere and plummets to Earth, creating an arkfall. The alien debris from the Arks frequently includes valuable resources and technology, making it a prime target for ark hunters, hellbugs, and other deadly scavengers. Arkfalls appear randomly either as single meteorites or as a cluster and can lead to very large, hectic battles depending on the number of players and/or boss encounters that come with them!

How do I level up in Defiance?

You progress in Defiance by improving your EGO Rating, which increases as you gain experience, complete Pursuits, and improve your skills. As your rating increases, you will find a greater variety of better gear in the world, and you will unlock new content and character benefits. In addition to EGO Rating benefits, gaining experience gives you EGO Units to upgrade perks and abilities, while increasing your weapon or vehicle skills improves your effectiveness with all weapons or vehicles of that type.

What is EGO and how does it affect my game?

The Environmental Guardian Online, or EGO, is a symbiotic neuro-muscular bionetic implant developed by Votanis Collective scientists. Designed to boost the battle prowess of Votan soldiers, EGO implants provide combat support, intelligence, and diagnostics through a complex local area network known as the Ark-Net. Ark hunters in the Bay Area Expedition have all been implanted. You will track your progress and make changes to your character via the EGO interface. EGO also provides you with information about enemies, activities, and events you encounter and briefs you on side-mission locations you can explore across the world.

What are Ark Hunter Rewards and how do I earn them?

Ark Hunter Rewards are perks earned by participating in the Ark Hunter Program. This program encourages players to find and enter unique six-digit Arkfall Codes to unlock special in-game items and rewards. Arkfall Codes are hidden in various Defiance promotional assets, trailers, websites, and more. The more codes you collect and enter, the more rewards you will unlock!

How do I get my Ark Hunter Rewards?

To claim your digital items in-game, pull up your Quick Menu (“Ctrl” on PC or Right D-pad on consoles) and select Defiance Store. Items will be found in your Claim Items basket in the lower left of the screen.

Important: Console players must link their game and Ark Hunter accounts to redeem these rewards. If you haven’t yet linked accounts:

  • Open your in-game menu, select Settings, and select the Link Account option. Your console link code will be displayed.
  • Log in to your Trion Worlds account at Defiance.com/linked
  • Enter the code shown on your console. (This code will refresh every 24 hours.)

Players who are accessing Defiance through a different retailer, such as Steam, will need to launch Defiance from their provider’s game library to see the Defiance Patcher. As long as you are logging into the Defiance Patcher using your Trion Worlds account details, you should see any pre-order items or Ark Hunter Rewards that were applied to your account.

Are there vendors in-game?

NPCs and automated vendors can be found throughout the world offering new weapons, mods, vehicles, Lock Boxes, and more. Some vendors offer special weapons, mods, or other items suited for your level for a limited amount of time. These items will display a timer – once it has expired, the item will be removed and a new item will become available for purchase. While most vendors take Scrip, completing Contracts for different factions, such as the Echelon Mercenaries or Von Bach Industries, will grant currency you can use to acquire particularly powerful and versatile gear.

What are Contracts?

Contracts can be found in your EGO Menu under the Goals section. Contracts are akin to quests that refresh on a daily or weekly basis that you can choose to complete to earn extra rewards, reputation, and faction-specific currency. Faction vendors can be found throughout the world and may sell items that are not available at normal vendors.

Are there guilds in Defiance?

Absolutely. Defiance offers a guild system called “Clans” that are accessible to player organizations both large and small.

How can I travel quickly while in-game?

Fast Travel is a feature that allows players to move quickly across large sections of the map. To Fast Travel, open your map and select the blue Fast Travel icon. Choose and confirm a destination to travel.

Extraction gives you the option of teleporting to your last checkpoint when you are immobilized or die in combat. If you log out and then back in to the game, you will pick up at your last extraction point.

If you ever get stuck while playing Defiance, simply log out, wait a few minutes, and log back in. You will return at the nearest extraction point.

Is there split-screen multiplayer for consoles?

No.

Is there a crafting system in Defiance?

The Salvage Matrix is a basic crafting system allowing ark hunters to break down items into resources that can be used to upgrade gear. Use of the Salvage Matrix is a real-time process: start it via EGO, then leave the Salvage Matrix working while you play!

TECHNICAL QUESTIONS

Do I need to be connected to the internet to play Defiance, and what type of connection will I need?

Yes, a broadband internet connection is required to play.

What are the PC system requirements?

Minimum specs
Windows® XP SP2
2 GB System RAM
Intel® Core 2 Duo 2.0 GHz CPU or better
512MB video card (Nvidia® GeForce® 8600, ATI Radeon® HD 2900, or Intel® HD 4000 integrated graphics or better)
DirectX® 9.0c
DirectX® 8.1 compatible sound card
Broadband internet connection
15 GB free hard drive space

Recommended specs
Windows® 7
4 GB System RAM
Intel® Core i5 2.4 GHz CPU or better
1024MB video card (Nvidia® GeForce® GTS 250 or ATI Radeon® HD 4750 or better)
DirectX® 9.0c
DirectX® 8.1 compatible sound card
Broadband internet connection
15 GB free hard drive space

Will I have to be connected to Xbox Live to play the Xbox 360 version of the game?

Yes, you will need an active Xbox LIVE Gold account to play Defiance.

Where can I find information on Defiance servers and their current status?

A server status update page is in the works. In the meantime, alerts regarding server status will be posted to our forums as well as on our official Twitter feed.

ACCOUNT QUESTIONS

Do I need to sign up for a Trion account to play the game?

If you choose to play the game on PC or take part in any of the reward programs, you will need to create a Trion account. The only console requirements are an Xbox 360 LIVE Gold or PSN account.

Can PC and console players connect and play with each other?

No, cross-platform play is not available.

How many characters can I create?

You can create up to four characters.

Do I need multiple accounts if I want to play on multiple platforms?

You cannot buy Defiance for PC and play on console (or vice versa). You can, however, unlock Ark Hunter Rewards on a single Trion account and link to both Xbox and PS3.

PAYMENT QUESTIONS

Is a subscription required to play Defiance?

No, a subscription is not required to play Defiance! However, if you buy the game for Xbox 360, you will need to have an Xbox Live Gold membership in order to play.

What methods of payment will I be able to use?

For PC, Trion Worlds accepts Visa, Master Card, Discover, American Express, and PayPal. Bit cards are also available for purchase at major retailers and at the in-game store. Payment methods through the PlayStation store and Xbox Live may differ, and you should refer to those stores for payment details.

What types of things are sold in the in-game store?

Lock Boxes holding a wide variety of rare gear, plus outfits, additional vehicles, looks, and colors, headgear, XP/currency boosts, and more.

What are Bits and how do I purchase them?

Bits is the currency that you use to purchase items from the Defiance in-game store. There are several ways to get Bits depending on your game platform.

To buy Bits on PC:

  1. Log in to Defiance.
  2. Open the Defiance Store (press “P” on your keyboard by default).
  3. Click “BUY BITS”.
  4. Choose the number of Bits you would like to purchase and then click “CONTINUE TO PAYMENT”.
  5. Use your existing method of payment or select “ADD A NEW PAYMENT METHOD”.

    Note: (North America) Credit Card and Paypal are the accepted forms of payment.

    (Europe) Credit Card and Direct Debit are the accepted forms of payment.

  6. Complete your purchase.

To buy Bits for Xbox 360:

  1. Log in to Defiance.
  2. Open your EGO menu and select “DEFIANCE STORE”.
  3. Select “GET MORE BITS”.
  4. Choose the number of Bits you would like to add, then complete your purchase.

    Note: You must redeem enough Microsoft Points to cover the price of purchasing a Bit Pack. If you do not have enough Microsoft Points on your Xbox LIVE account, please follow the onscreen prompts to top up.

To buy Bits for the PlayStation®3 Computer System:

  1. Log in to Defiance.
  2. Open your EGO menu and select “DEFIANCE STORE”.
  3. Select “GET MORE BITS”.
  4. Choose the number of Bits you would like to add, then complete your purchase.

    Note: You must redeem enough points to cover the price of purchasing a Bit Pack. If you do not have enough funds in your PlayStation®Network wallet, please follow the onscreen prompts to top up.